Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Delicious Start
“The breakfast was amazing with a huge variety of fresh food. I loved the inclusion of champagne for breakfast, which was a good surprise!” view full review
Beautiful Views
“My room had a balcony with stunning views of the river and mountains. Listening to the calming sound of the river while enjoying the scenery was simply relaxing.” view full review
Great Shower Experience
“The bathroom was spacious and had excellent water pressure in the shower. I really appreciated that everything felt clean and well-maintained.” view full review
Coffee on Demand
“Having custom coffee and tea amenities in the room was a fantastic touch. It made my mornings cozy and provided a nice way to start the day.” view full review
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key access
Services
Pet amenities available
Housekeeping
Dry cleaning
Tours/Ticket assistance
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Show more
Location
St.-Karli-Quai 12,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
Map view
St.-Karli-Quai 12,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
720 m
Square
Lion Monument
1.0
km
Event hall
Lucerne Culture and Congress Centre
1.0
km
Museum
Glacier Garden of Lucerne
1.3
km
Museum
The Rosengart Collection
750 m
Landmark
Lake Lucerne
870 m
Museum
Bourbaki Panorama
1.1
km
Museum
Alpineum
1.2
km
Museum
Modern Art Museum
860 m
Landmark
Matthauskirche
650 m
Museum
Swiss Museum of Transport
2.6
km
Church
Church of St. Leodegar
1.2
km
Square
Schwanenplatz
630 m
Park
Inseli Park
1.5
km
Mall
Nationalquai
1.2
km
Nearby
Bridge
Spreuer Bridge
260 m
Bahnhofstrasse 11a
Jesuit Church
530 m
Church
Franciscan Church
530 m
Museum
Natur-Museum Luzern
150 m
6004 Lucerne
Museggmauer
400 m
LucerneSwitzerland
Old Town Lucerne
450 m
Museum
Historisches Museum Luzern
190 m
Reusssteg 1
Nadelwehr Luzern
350 m
Public Building
Town Hall
430 m
Kanonenstrasse
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
480 m
Museggmauer
The Nine Towers
480 m
Square
Kornmarkt
390 m
Kapellpl. 1a
Saint Peters Church
580 m
Square
Muhlenplatz
220 m
Auf Musegg 6
Mannliturm
60 m
Restaurants
Cafe Bar Lokal
340 m
Pfistergasse 24
Shanghai Asiatische Waren AG
450 m
Hirschengraben 43 Restaurant Haupteingang durch Bruchstrasse
MeiXin Restaurant
360 m
Roessligasse 2
Manor Restaurant Manora
500 m
Weggisgasse 5 Top Floor
St. Magdalena
510 m
Eisengasse 5 6004 Luzern
Best Pizza Kurier
670 m
Baselstrasse 56 Luzern
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5
based on 526 reviews
8.6
8.6/10 based on 2452 reviews
#33 of 69 hotels in Lucerne based on Tripadvisor
Nathaniel
United Kingdom,
January
2025
7.4/10
The hotel has a unique charm, situated alongside an hospitality school, giving it an interesting vibe. The location is great, close to downtown, and the staff were genuinely nice and helpful in providing recommendations. However, the rooms felt a tad overpriced for what you get, especially the river view rooms, and the breakfast could use some improvement to match high expectations.
Rooms
7.0
The rooms with river views were quite pleasant, although a bit overpriced given the overall quality. The decor could use a refresh, but they were decent enough for a 3-star hotel.
Service
9.0
The staff provided exceptional service; they were friendly, helpful with local tips, and even accommodated us with a later checkout. They went above and beyond to ensure our stay was comfortable.
Location
8.0
The hotel is conveniently located near downtown, making it easy to explore the area on foot, although it was a 15-minute walk from the train station which may not be ideal for families with kids.
Dining
6.0
The breakfast was decent with good choices, but often crowded and lacking some variety to truly stand out.
Facilities
7.0
The hotel had some useful amenities like a laundromat, which was valuable for us as a family, yet it could be better maintained.
Alex
United Kingdom,
January
2025
7.2/10
The hotel offers a decent stay with an excellent breakfast buffet, and the staff goes above and beyond to assist guests. The location is quite central, making it convenient to explore the area. However, the presence of flying insects can be quite bothersome, and the rooms felt a bit smaller than expected for the price paid.
Rooms
6.0
The rooms were acceptable for a 3-star hotel but felt a bit cramped and were smaller than shown in the photos online. There was a nice view from the balcony, but the presence of cobwebs was disappointing.
Service
8.0
Service was a highlight of my stay; the staff was accommodating and genuinely attentive, particularly when they helped with our early check-in and laundry service.
Location
9.0
The hotel's location is great, just a 15-minute scenic walk from the train station, right near the riverside and various attractions.
Dining
Facilities
6.0
The on-site laundromat was a convenient facility, especially for families traveling with children. However, more upkeep is needed in common areas.
Theodore
United Kingdom,
December
2024
7.0/10
I had a great stay at this boutique hotel, with excellent service saving our trip when we accidentally left our passports behind. The rooms were modern and clean, and the location was very convenient for exploring the Old Town. While breakfast was nice, there's room for improvement in certain areas. Overall, it was a positive experience, but some aspects like check-in could be more efficient.
Rooms
The rooms were modern and clean, featuring high ceilings that added a nice touch. Rating: 9
Service
The staff provided exceptional service, even going out of their way to assist with shipping our passports. Rating: 10
Location
The hotel is perfectly situated, just a short walk from the charming Old Town and close to transport links. Rating: 9
Dining
Breakfast was decent but could offer a wider variety of options to elevate the experience. Rating: 7
Facilities
The facilities were well-maintained and included a pleasant area for breakfast, making it a comfortable stay overall. Rating: 8
Ava
United Kingdom,
November
2024
7.2/10
The hotel offers a comfortable and clean stay with a lovely atmosphere and friendly service. The location is perfect for exploring the old town and nearby attractions, making it convenient for sightseeing. However, breakfast service could be improved as there were issues with food availability and responsiveness of the staff. Also, the presence of insects around the hotel was disappointing, detracting from the overall experience.
Rooms
8.0
The room with a balcony was lovely, clean, and comfortable, providing a great spot to relax and enjoy the view. The other room was quite small, and the shared corridor felt somewhat dingy, but overall the comfort was high.
Service
7.0
The service was generally very helpful and accommodating, especially during check-in and when needing assistance with laundry. However, the breakfast staff could have been more attentive.
Location
9.0
The hotel's location is excellent, just a short walk to the scenic old town and along the river. It's a peaceful area yet close enough to enjoy all the local attractions.
Dining
6.0
Breakfast had excellent choices, but on the second day, some items ran out and were not replenished, which was a letdown since I expected more from a hotel of this caliber.
Facilities
6.0
The availability of a laundromat on-site was a huge plus for us, especially traveling with kids. However, the insect issue near the windows was quite bothersome.
Olivia
United Kingdom,
November
2024
8.8/10
I had a lovely stay at this boutique hotel, enjoying the serene atmosphere coupled with a great location near the river. The breakfast was exceptional, with an impressive variety that kept us satisfied every morning. Although the rooms were a bit on the smaller side, they were clean and comfortable, making for a pleasant retreat after exploring Lucerne. The experience was truly memorable, but I wish the check-in hours were a bit more flexible.
Rooms
8.0
The rooms were clean and comfortable, although slightly smaller than I expected.
Service
9.0
The service was truly exceptional; everyone was friendly and attentive.
Location
9.0
The location was ideal, just a short stroll from the main attractions and away from the hustle and bustle.
Dining
10.0
The breakfast buffet was outstanding, offering a wide range of delicious options every morning.
Facilities
8.0
The hotel facilities, including the breakfast area, were well-maintained and inviting.
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